Last Mile

Help and support

Found a bug, or have a question or an idea? Get in touch; it goes straight to the developer.

Contact

In the app, go to Settings → Help and about → Send feedback. That fills in your app version, iOS version and phone model for you. Or email mikeyeckhardt@gmail.com.

Common questions

My runs aren't on my new phone

Runs move to a new phone with an account: sign in with the same account in Settings, at the top. Without an account, use Settings → Backup → Back up runs on the old phone, and Restore from backup on the new one.

The app doesn't talk during a run

Check Settings → During a run → Spoken cues, and that your volume isn't all the way down. Cues play over your music, which gets quieter while they speak.

Runs aren't saved to Apple Health

iOS only asks once. Open the Health app, tap your picture at the top right, then Apps → Last Mile, and turn everything on. Last Mile picks it up when you come back.

My watch runs don't show up

Turn on Settings → Apple Health → Add runs from Apple Health, and check that Last Mile may read workouts in the Health app (your picture → Apps → Last Mile). Runs appear once your watch has saved them to Health.

I'm going on holiday, or I'm injured

Settings → Plan and race → Pause the plan. Reminders stop, nothing is planned, and your streak is kept until you resume.

Subscriptions

Subscriptions are handled by Apple. To change or cancel yours, open Settings on your iPhone, tap your name, then Subscriptions. Episodes you've already run stay unlocked after a subscription ends. For a refund, go to reportaproblem.apple.com.

Deleting your account

In the app, go to Settings → Account → Delete account. Your account, runs and answers are deleted from the server straight away.

Your health

Last Mile is a training plan, not medical advice. If you have a heart condition, an injury or another health concern, or haven't exercised in a long time, check with a doctor before you start. Stop if you feel pain, dizziness or chest tightness.

Last Mile is een trainingsschema, geen medisch advies. Heb je een hartaandoening, een blessure of een ander gezondheidsprobleem, of heb je lang niet gesport, overleg dan eerst met een arts. Stop als je pijn, duizeligheid of een beklemd gevoel op de borst voelt.

Privacy

Read the privacy policy. Of lees het privacybeleid in het Nederlands.